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Return to shopTerms & Conditions
Clear Policies, Trusted Experience
These Terms & Conditions govern your access to and use of The Aquist website, products, and services. By using our platform, you agree to comply with these terms in accordance with applicable Indian laws and regulations.
Transparent Policies
Clear terms designed to ensure a fair, secure, and trustworthy shopping experience.
Secure Transactions
Payments and customer interactions are protected through secure systems and trusted partners.
Customer Commitment
We strive to provide quality products, responsible practices, and reliable customer support.
Terms Details
Terms & Conditions
1
General
The Aquist operates as an online skincare platform. By using this website, you confirm that you are at least 18 years old or using the platform under parental supervision.
2
Account Responsibilities
Users must provide accurate information during purchases or account creation and maintain the confidentiality of their account credentials. Unauthorized or fraudulent activity may result in suspension of access.
3
Products & Pricing
Product descriptions, images, and pricing are maintained accurately and transparently. Prices displayed are inclusive of applicable GST unless stated otherwise.
4
Orders & Acceptance
Orders placed on the website are subject to acceptance by The Aquist. We reserve the right to cancel or refuse orders due to unavailability, pricing errors, or suspected fraudulent activity.
5
Shipping & Delivery
Delivery timelines may vary depending on location and logistics partners. The Aquist is not liable for delays caused by courier services, natural events, or unforeseen circumstances.
6
Returns & Refunds
Returns, refunds, and cancellations are governed by our Return & Cancellation Policy. Customers are encouraged to review the policy before placing orders.
7
Payments
Payments are processed through secure third-party gateways. The Aquist does not store sensitive payment information such as card details.
8
Intellectual Property
All website content, including logos, text, images, product names, and design elements, remains the exclusive property of The Aquist and may not be copied or reproduced without permission.
9
Limitation of Liability
Products are intended for external use only and should be used as directed. The Aquist shall not be liable for misuse, allergic reactions, or indirect damages arising from product usage.
10
User Conduct
Users agree not to engage in unlawful activities, interfere with website security, or upload harmful or malicious content through the platform.
11
Privacy & Third Parties
Use of this platform is also governed by our Privacy Policy. Third-party services such as payment gateways and logistics providers operate under their own independent policies.
12
Governing Law
These Terms are governed by the laws of India, with jurisdiction exclusively in the courts of Mumbai, Maharashtra.
13
Support & Contact
Phone: +91 9867425497
Email: theaquistsupport@gmail.com
Complaints are acknowledged within 48 hours and resolved within 30 days.
Email: theaquistsupport@gmail.com
Complaints are acknowledged within 48 hours and resolved within 30 days.
Thoughtfully Formulated. Transparently Defined.
By continuing to use our website, you agree to these Terms & Conditions. The Aquist reserves the right to update or modify these terms at any time, with changes effective upon posting.